Martin Lewis has issued a warning to readers that his team at MoneySavingExpert.com would never make unsolicited phone calls or visit homes, following complaints received. The founder of MSE emphasized that any individual claiming to be associated with his website through calls or visits is providing false information. He stressed that MoneySavingExpert does not engage in cold calling or door-to-door sales practices. This cautionary message comes in light of recent news regarding a forthcoming £200 payment for state pensioners born before 1959.
Addressing the situation, Martin Lewis stated, “Cold callers pretending to be from MoneySavingExpert are not affiliated with us. I do not endorse cold calling as a legitimate practice. Genuine savings advice involves conducting a comprehensive market comparison rather than pressuring individuals into purchasing products over the phone or in person. Therefore, it is crucial to reject any unsolicited offers related to energy, broadband, or other services. If someone falsely links me or MSE to their activities, they are misleading you. It is best to avoid such interactions altogether.”
In response to a reader’s experience with persistent calls claiming to be from MoneySavingExpert offering energy tariff quotes, it is advised to block the number through phone settings if unwanted calls persist. Additionally, individuals can register with the Telephone Preference Service for free to prevent marketing calls. To deter unsolicited visits, a free “no cold callers” sign can be downloaded from MSE’s website.
For reporting scams and fraudulent activities, individuals can contact Action Fraud at 0300 123 2040 or visit the Action Fraud website. In Scotland, scams can be reported to Advice Direct Scotland at 0808 164 6000 or through their website. Incidents can also be reported to Police Scotland at 101. Suspicious emails should be forwarded to report@phishing.gov.uk, while dubious text messages can be sent to 7726 free of charge. Suspected scammers should be immediately hung up on, and contact details of the alleged organization should be verified online instead of calling back. In case of fraudulent access to bank accounts, individuals are advised to contact their bank immediately via the 159 hotline.
It is essential to remain vigilant against potential scams and take prompt action to protect personal information and finances.