Lloyds Bank has alerted its customers that a key banking privilege will be discontinued by the end of the year. Starting December 31, 2025, individuals will no longer be able to cash in cheques at their local Post Office, as confirmed by the bank in response to a customer inquiry.
The change was disclosed when a customer reached out to Lloyds Bank about their local branch closure in October. They sought guidance on depositing cheques or cash, converting cash notes into coins, and accessing statements. This development follows Nationwide’s announcement of rewarding customers with a £760 bonus for a specific action.
In response, Lloyds, catering to around 28 million customers, explained that cash deposits could still be made at the Post Office using a debit card, and cheques could be cashed in via the mobile app. Detailed instructions were provided on using the app to deposit cheques, including taking a clear photograph for processing.
Customers were advised to ensure a dark background behind the cheque for contrast and ample light on the cheque for proper camera capture. Lloyds also mentioned that coin deposits at the Post Office are limited to £250 per single deposit.
Regarding coin deposits under £1, the Post Office will only accept full bags of coins totaling the indicated amount on the bag. For £1 and £2 coins, partly filled bags can be used if the coins are separated.
Lloyds Bank emphasized that after December 31, cheques cannot be deposited at the Post Office. Alternatives include mobile app or branch deposits, with a postal cheque service available as a last resort. Lloyds Bank, along with Halifax and Bank of Scotland, part of the Lloyds Banking Group, will cease cheque deposit services at the Post Office due to low customer usage.
Nationwide Building Society concluded its £50 bonus payments scheme, the Big Nationwide Thank You, with members receiving bonuses directly or via cheques. Replacement cheques can be arranged for lost ones by contacting the building society within 10-15 days.
Members with cheques must ensure they are cashed before the January 1, 2026 deadline.