Sky TV users experienced a widespread service disruption last night, causing inconvenience for many customers. The outage impacted Sky Q, resulting in error messages and system freezes for numerous viewers. Sky has issued an apology for the disruption and assured customers that the service has been restored to normal operations.
Despite the resolution of the satellite system issue, some users are still encountering difficulties, as reported on social media platforms. Users have expressed frustration over ongoing problems with the Sky Q service, including unexpected shutdowns and difficulties in contacting Sky support.
Sky has provided a simple solution for users experiencing issues with their Sky Q box. Users are advised to power off the box at the socket for 30 seconds and then restart it, which should resolve any lingering problems. This quick fix is recommended for users facing persistent standby issues with their Sky Q box.
Notably, the service disruption last night did not affect devices that stream content via the internet to television screens. Users with Sky Glass and Sky Stream have been able to enjoy uninterrupted viewing experiences without encountering any errors.
While disruptions to Sky systems are rare, this incident marks one of the few occasions where Sky Q has faced significant technical challenges. Users are encouraged to follow the provided troubleshooting steps to restore their service and enjoy seamless TV viewing once again.