Morrisons customers are expressing anger over a recent fee implemented for ATM cash withdrawals. Stakeford shoppers have voiced their discontent on the local Morrisons Daily store’s Facebook page regarding this change. The cash machine is managed by an external provider, meaning the store does not have control over pricing decisions. The fee is part of a trial in select Morrisons Daily stores.
One customer anonymously shared, “Cash machine at Morrisons Daily now charges you to withdraw YOUR cash,” expressing dissatisfaction with the change. Concerns were raised about the fairness of this charge, as free withdrawals have been the norm for many years. Customers are urged to contact their MPs to address this issue.
Nearly 19,000 free-to-use ATMs have vanished from UK high streets since January 2018, according to the Payment Choice Alliance. In 2025, the average UK adult withdrew £1,352 from ATMs, representing a 5% decrease from the previous year.
Morrisons reported annual losses of £381 million for the year up to October 26, primarily due to a substantial interest bill on its debt. Despite reducing losses from the previous year, the company ended 2024-25 with a £3.1 billion debt burden. Morrisons attributed the financial challenges to increased costs and a cyber incident that disrupted its IT systems before Christmas 2024.
During the Christmas period, Morrisons experienced a 3.4% growth in like-for-like sales, with strong demand for its premium own-brand range contributing to a 17.4% sales increase. The company’s non-food sales rose by 10%, while its clothing range saw a 4.7% uptick in sales. Rami Baitieh, CEO of Morrisons, highlighted the brand’s resilience in a competitive market, maintaining sales growth and market share despite consumer pressures.